Frequently Asked Questions

What are the colour options?

Please visit our colours & accessories page to view our inventory.

How long is the display rental for?

Rental prices are for until 8pm of the display date, additional time can be requested for $40 per day.

Do I have to set anything up?

No, please leave it to us to install, if you want it in a specific spot please let us know with a description or photo.

 

Can I cancel?

Yes, please visit our Pricing & Packages section for an overview of our cancellation and change costs.

Do I get to keep the signs?

No, we are strictly a rental service provider.  We will collect the signs at the end of your rental period.

What if the display goes missing or gets damaged?

You will be invoiced $20/letter for any lost, stolen or damaged items up to a maximum of $300.

Where can the display be set up?

Typically, we install the signs in your lawn with our spikes. At this time, we are unable to install on artificial turf, rocks or cement.  Good news though, we are working on a solutions to this.  Please watch our website for updates!

How much space is needed?

Each letter is approximately 20” wide by 24” tall.  If you think you might be short on space, you can provide us with your measurements and we will work with you to figure out a solution!

How far in advance do I need to book?

The more notice the better to ensure we have inventory available, as we are only able to take on so many bookings per day. However, if we have availability, we will accommodate last-minute orders.

What methods of payment do you take?

At this time we only accept e-transfer.

Have a question not listed above?  Please feel free to submit it here and we will happily get back to you as soon as possible!